Returns & Exchanges
At Project Claude, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all Project Claude tags attached; items must be unworn, unwashed, and in original condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.